Quality policy

In order to achieve these goals, model shop PIB extra d.o.o. directs its efforts to the needs and demands of customers.

Employees of the company contribute to the growth and maintenance of quality standards through continuous training.

By investing in the development and improvement of production processes, machines and equipment and other infrastructure, we lay the foundations for faster and more stable growth and progress of the company and its employees. In this way, we contribute to raising the quality of products and services.

We nurture and develop partnership relations with suppliers and customers.

General goals:

  • retain existing customers
  • constantly improve customer satisfaction
  • ensure the completeness and speed of product delivery
  • improve the knowledge and skills of all participants in the production process in order to ensure product quality
  • to develop new technologies and processes that improve and raise the efficiency of production

Every employee is obliged to familiarize himself with the quality policy, understand it and accept it as a permanent principle in his own work.

Our company proudly holds two important ISO certificates – ISO 9001:2015, confirming our commitment to quality in providing products/services, and ISO 14001:2015, attesting to our dedication to sustainability and environmental care.

We set ourselves ambitious, but measurable and achievable quality goals.